The right phone answering service will handle your calls appropriately, have an affordable pricing plan for you and offer the ability to access messages 24/hours. But with these 4 questions, you'll know exactly what to look for:
- What are the hours of operation
The Right Phone Answering Service is a full-service answering company that has been in operation since 1989 providing live agent services on behalf of small and medium size businesses worldwide! Our goal is to provide our clients with a personalized customer experience every time they call or email by providing them with an individualized plan catered specifically towards their unique needs. Whether it’s scheduling appointments, taking payments over the phone, or simply providing a more welcoming voice for the business day, The Right Phone Answering Service has you covered.
In conclusion, this company provides 24 hour phone answering services so your business can work without having to worry about missing calls or messages during off hours! For full coverage it's important that clients contact us at least 30 days in advance of when they would like to start operating on our system and we'll provide them with all the information they need to make the transition as smooth as possible.
- Do you want to send outbound messages (caller ID)?
Caller ID (call list) are messages that will be sent out to the subscribers of a particular group. This includes any type of content, such as images or videos, we want to send them for free! You can also include links within these messages. For example, if you wanted to show your latest blog post on social media and didn't have enough time in this guide's timeline, then you could simply add the link so they'll know where it is located on your site. The best thing about call lists is that there are no limits when it comes to how many people you're sending content too! Now let's move onto what our system looks like with caller IDs set up...
- How many extensions do you need?
Identify Your Needs -What is your budget? What does your call volume look like? Do you need more than one extension? These questions should help determine what type of plan will work best for your business. -Step 2: Find an Extension Provider Who Fits Your Needs -Do some research on which providers offer extensions that meet your needs and can exceed your requirements. -Step-It's a good idea to compare the different providers' prices, rates, features, and call volume before committing with one company.
- Is your office staffed 24/hrs a day, or just during specific shifts?
Your business is more than just a brick and mortar location. You need to be able to answer the phone at all hours of the day, no matter what time zone your customers are in. That's why we offer 24/7 staffed or not service! With our service you can choose between having an answering machine or live staff always on hand for customer inquiries. We make it easy for you to find the right phone answering service that fits your needs so that you can focus on running your business!
When you’re ready to find the right phone answering service, there are a few things that can help. First, take an honest look at your business and what it needs from its customer care team. What do customers need in order for them to be satisfied? Next, consider how much time and resources you have available to dedicate towards these goals. Finally, identify which of the many different types of services would best suit your needs or budget- either all inclusive call center solutions like ours or more DIY options like voice broadcast software . Call us today with any questions!
Does Your Business Need a Reliable Virtual Receptionist?
Reliable Receptionist helps small to mid-sized businesses enhance their professional image, improve customer service, manage workload and convert callers to become loyal clients. At Reliable Receptionist, we not only provide simple answering services but you can be confident your company’s incoming calls will be immediately answered by one of up to five trained representatives assigned to your account. Our off-site receptionists are professionally ready to answer questions about your business, provide directions, capture critical lead information, schedule appointments, and forward calls to the appropriate department depending on your set guidelines. One of the many advantages of using an off-site receptionist with advanced call handling technology is that your calls can be privately announced and seamlessly connected to you in real-time on any phone number. Many of our clients provide multiple connecting numbers for us so we always have the best way to reach you. Let's Work Together! For more information or to request a quote and free demonstration, send us a message or call us today at (925) 627-4200.