If you’re like most business owners, you’re always looking for ways to save money and be more productive. You may have heard about virtual office phones and how they can help your business, but you’re not sure if they’re right for you. There are a lot of misconceptions about virtual office phones, so in this article, we’ll dispel some of the most common ones. Keep reading to learn more!
Table of Contents
- 1 Myth #1: Virtual Office Phones Are Not Secure
- 2 Myth #2: Call Quality On Virtual Office Phones Is Bad
- 3 Myth #3: Virtual Office Phones Are Expensive
- 4 Myth #4: Virtual Office Phones Are Not Professional Grade
- 5 Myth #5: Existing Devices Cannot Be Supported By Virtual Office Phone Systems
- 6 Does Your Business Need a Reliable Virtual Receptionist?
Myth #1: Virtual Office Phones Are Not Secure
The type of virtual phone system you choose would have an effect on how secure it is. However, there are many factors to consider when evaluating security levels for both landline and VoIP networks including firewall protection, encryption methods used, physical security of network facilities, and end-point devices. Generally speaking, VoIP virtual office phones are highly secure because they use advanced protocols that encrypt phone calls to help prevent interception by unauthorized users.
Many businesses still believe that analog phone lines provide the best security but these older systems are not configured to allow remote access through data networks. This means if your employees want to make a long-distance call from their laptops outside the office they must use dial-up or ISDN lines which are often susceptible to eavesdropping or uncontrolled data leaks.
Technology has changed a lot over the years and analog phone systems are no longer the best solution for secure remote access to a virtual office phone system. If you want your business to be protected from unauthorized users, VoIP phone technology is the way forward.
Myth #2: Call Quality On Virtual Office Phones Is Bad
With the traditional business telephone service, it is very easy for customers to blame poor call quality on the office phone equipment. The truth of the matter is that there are many other factors that can lead to poor call quality and if you simply replace your system without taking these factors into account, problems with telecom services may continue.
People often think virtual office phones can’t match traditional business telephone systems when it comes to calling quality. This is not true at all! With virtual office phones, you get the exact same industry-leading call quality as any old landline or cell phone service.
Myth #3: Virtual Office Phones Are Expensive
When it comes to virtual office phone systems, not all options are the same. Naturally, you will have to consider your needs and research what products can best suit those requirements. However, as a general rule of thumb, if you pick a solution that is affordable and delivers great value for implementing a virtual office phone system in your business, then no – virtual office phones do not have to be expensive.
Nowadays there are so many service providers offering competitive solutions with different pricing models which include prepaid services as well as monthly packages with multi-year discounts.
Some virtual phone systems may be more expensive than traditional phone services, but most companies can save money and get more features by switching to a virtual office phone system.
Myth #4: Virtual Office Phones Are Not Professional Grade
If you are still making phone calls with the standard corded office phone, then your home-based business is not taking advantage of today’s technology. Virtual office phones are an easy way to start taking advantage of technological advancements in the workplace without sacrificing quality or professionalism.
Virtual office phones are a viable option for businesses of all sizes and can be used by a single person or in an office with every employee utilizing the same phone. Whether you have one virtual office phone to cover multiple employees, or several individual phones for your staff, you can expect to see benefits from this business technology.
Myth #5: Existing Devices Cannot Be Supported By Virtual Office Phone Systems
Virtual phone systems should work with any device that you use to take phone calls. This includes traditional phones, cell phones, VoIP devices, and other telephone services. In many cases, the virtual office phone system provider will have a web-based configuration tool to help you set up your devices so that they work with their network.
Virtual office phone systems also offer a number of hardware options for employees who want a traditional landline connection while at home or on the road. These systems can be configured to share your existing internet service from broadband or wireless connection using Voice-Over-IP (VoIP).
In addition, if you choose hosted virtual office phone service, all of these hardware needs are taken care of by one vendor. You would not need to make any changes to your existing device setup in order to begin using a virtual office phone service.
We’ve debunked the top 5 misconceptions people have about virtual office phones. Virtual phone systems offer a plethora of benefits, including saving your business money by eliminating travel costs and reducing carbon emissions from commuting. Give us a call today to see how we can help you get started with a custom-tailored solution that fits all of your needs!
Does Your Business Need a Reliable Virtual Receptionist?
Reliable Receptionist helps small to mid-sized businesses enhance their professional image, improve customer service, manage workload and convert callers to become loyal clients. At Reliable Receptionist, we not only provide simple answering services but you can be confident your company’s incoming calls will be immediately answered by one of up to five trained representatives assigned to your account. Our off-site receptionists are professionally ready to answer questions about your business, provide directions, capture critical lead information, schedule appointments, and forward calls to the appropriate department depending on your set guidelines. One of the many advantages of using an off-site receptionist with advanced call handling technology is that your calls can be privately announced and seamlessly connected to you in real-time on any phone number. Many of our clients provide multiple connecting numbers for us so we always have the best way to reach you. Let’s Work Together! For more information or to request a quote and free demonstration, send us a message or call us today at (925) 627-4200.