Recent Articles From Our Blog

If you are deciding whether or not your company should hire a virtual receptionist to answer calls and respond to customer questions, you may already know some of the benefits. For example, virtual receptionists: help customers feel valued and important when they get to talk to a real person instead of slogging through an automated […]

Your business is growing— that’s fantastic! Your call volume is increasing and your voice mailbox always seems to be full. You don’t have the time to pick up the number of calls you’re getting, but you aren’t ready to hire another full-time employee. Why not take advantage of virtual technology to help you run your […]

Your business has taken off and your client list has doubled in numbers— or maybe you’re looking to help your business grow. Either of these scenarios will likely mean that your responsibilities and workload are growing as well. It can be tough to manage all the duties that you balanced so easily when your to-do […]

In today’s corporate world, things are evolving at lightning speed. Office tasks are being easily automated, everything is going digital, and some employees, or even entire businesses, are operating on a 100% virtual basis. While not every organization has the ability to go completely virtual, it’s always a great idea to incorporate a little virtual […]

A live telephone answering service is a unique tool that takes the rudimentary task of call handling and transforms it into a dynamic asset with exceptional benefits. Here’s a breakdown of how it works. Initially, a team of virtual receptionists is trained according to the internal procedures and practices of your specific business. From there, whenever […]

It’s hard to overstate just how important communication is for real estate businesses. With so many moving parts and so many stakeholders demanding instant updates and quick turnaround, keeping everyone current and in the loop can make the difference between successful transactions and regrettable ones. This is why remote answering services, also known as a […]

Businesses, particularly small and medium sized businesses, can find themselves in a tough spot when it comes to phone coverage. On the one hand, incoming calls are the lifeblood of the company. If you cannot position yourself to respond quickly to prospects or provide prompt customer service, you will bleed business. On the other hand, […]

Contractors aren’t known for spending time in the office. Instead, they’re on the job at build sites, running supplies, or meeting with clients wherever they happen to be. But spending so much time on the road and away from your desk can create communication problems, particularly if your company has a high call volume and […]

The rise of cellular telephones and the smartphone revolution have been two of the most dramatic technological revolutions in recent modern history. In 2014, according to some of the most recent data available from the Pew Research Center, more than 64% of Americans owned a smartphone (not counting basic cell phones) and used it on […]