Recent Articles From Our Blog

When you hire someone to help take your calls, it can be a huge relief. Instead of encountering a cold, emotionless menu of options, your customers hear the warm voice of a human being. Now you can focus on your work, knowing your inbound communication is always expertly handled. Of course, there are lots of […]

The idea of a virtual receptionist might seem strange until the first time you try it. One thing immediately becomes clear: Having a virtual receptionist, also known as a remote or off-site receptionist, is very much like having an in-office receptionist, except they’re physically located somewhere else. But virtual receptionists also come with some big […]

As a health and wellness practitioner, your patients are your top priority, and you want their appointments to be as beneficial and productive for them as possible. Whether you work with fellow practitioners or alone, you need a receptionist who can answer calls when you are meeting with patients or otherwise busy; this person should […]

Ring … ring …   “You have reached the voicemail of ABC Entrepreneur. Please leave your name, number, and a detailed message with your—   Click.   The customer that got away is every small business owner’s nightmare. You did so much marketing and worked so hard to pull people in, only to lose them […]

When you own a small business (or even earlier on, when you functionally ARE a small business), your first instinct is to do everything yourself. And this sometimes works for a little while when you’re just getting started! Pretty soon, you’ll realize that you need expert help, either because you only have 24 hours in […]

  Having a virtual receptionist can be a benefit to many small businesses, but how do you know which one to choose? When you compare the offerings of a variety of services, it can help you decide which one is the best choice for your unique circumstances. Table of Contents1 Reliable Receptionist2 My Receptionist3 Ruby […]

If you are deciding whether or not your company should hire a virtual receptionist to answer calls and respond to customer questions, you may already know some of the benefits. For example, virtual receptionists: help customers feel valued and important when they get to talk to a real person instead of slogging through an automated […]

Your business is growing— that’s fantastic! Your call volume is increasing and your voice mailbox always seems to be full. You don’t have the time to pick up the number of calls you’re getting, but you aren’t ready to hire another full-time employee. Why not take advantage of virtual technology to help you run your […]

Your business has taken off and your client list has doubled in numbers— or maybe you’re looking to help your business grow. Either of these scenarios will likely mean that your responsibilities and workload are growing as well. It can be tough to manage all the duties that you balanced so easily when your to-do […]