Recent Articles From Our Blog

Maybe you’ve struggled with incoming callers for a long time, or recently lost a receptionist and are now feeling the pressure as staff members devote minutes and hours towards covering your phones. Or maybe you aren’t sure what a virtual receptionist could even provide and whether the service might just be right for your needs. […]

Retaining virtual receptionist service is a great way to make sure that your calls are always answered promptly and professionally. But to really make the most of your new service, there’s some information our receptionists will need from you first: Table of Contents1 Consider your Greeting2 Set Instructions for Different Types of Calls3 Set Instructions […]

Virtual receptionist services, like those available from Reliable Receptionist, are an increasingly popular option for small and medium sized businesses. But when it comes down to dollars and cents, are they really a better option? Table of Contents1 A Traditional Receptionist2 A Virtual Receptionist3 Other Benefits:3.1 RESULTS A Traditional Receptionist Up Front Costs Traditional receptionists […]

Table of Contents1 1. Highly Trained2 2. Seamless Connectivity3 3. Cost Savings4 4. Space Saving5 5. Scalable Service6 6. Extended Hours7 7. Messages8 8. Introductions9 9. Better than the Alternatives10 10. Calls Matter 1. Highly Trained Virtual receptionists are specialists in their field, highly trained to provide excellent customer service for each and every call […]

At Reliable Receptionist we get this question a lot and we feel it’s important to provide a good answer, especially as the issue really goes to the heart and soul of the service we provide and the relationships we build with our clients. And that, right there, is the answer: Relationships. Answering Services Answering services […]

Every contractor knows that for at least part of the year, work on-site will slow down. Usually, that coincides with winter or the rainy season, but whenever it happens for you, you’re going to have a few months where things are slow. The good news is that while you might not be putting in the […]

It’s one of the most natural impulses in the world: your business line rings, you’re available and you pick it up. Your intentions are good: you want to be accessible and helpful to a new or potential customer. You’re trying to advance your business efforts.  But this is one impulse that you should put on […]

Designing a business card can be overwhelming for some contractors – after all your whole image is at stake. When designing your business card, there are a few standards. At a minimum, business cards should: Communicate what business you’re in Communicate your area of expertise List your address, phone number, email, website, and any other […]

December 05, 2007, By Ilana DeBare Q: I have a growing business in tree care and urban forest consulting and am considering outsourcing our call management. I have found that it is important for potential customers to reach a live person even if they are leaving a message. Are there dependable companies that market to […]