Recent Articles From Our Blog

Original article appears here: Lawyers – Have a Person Answer Your Phones! By Randy Wilson This post from Kevin O’Keefe is a cautionary tale for attorneys. One of the biggest complaints about lawyers is that you can never get them on the phone and may wait days for a return call. Now the ABA is […]

Solo Support A look at new offerings designed for the one-person show. By RICHARD A. GREENWALD Growing numbers of Americans are striking out on their own as solo entrepreneurs. And a whole industrial complex has sprung up to support them.  Need a cubicle to put together a presentation or a conference room for a meeting? […]

How your unanswered telephone translates to an overflowing inbox and what to do about it. It was not much more than a decade ago that e-mail was just coming on the scene and, “You’ve got mail,” was music to your ears. How times have changed. Now the very thought of sifting through your inbox is […]

Reliable Receptionist is pleased to be affiliated with The Bar Group, an independent network of local professionals providing a wide variety of business resources to small and solo law firms in Contra Costa County. Through our association with The Bar Group, we will be offering resources designed to help attorneys enhance their professional image, improve […]

Greeting from Honduras!  It is a beautiful country but very poor.  The people are friendly and seem to appreciate foreigners who volunteer their time to help the local communities.  In fact, we’ve met people from the USA, Canada, England, Australia, Denmark, Israel and others who have come here to volunteer their time. As the founder and […]

Reliable Receptionist Founder and President, Victor Mataraso, has announced that he will spend Thanksgiving 2010 visiting Honduras to volunteer help with Honduran children in need.  Reliable Receptionist staff already sponsor a Honduran child through the non-profit HondurasChildren.org.  Now, Victor will get to meet and visit with their sponsored child, Cesar, and lend assistance to other […]

Recently, the team at Reliable Receptionist expressed an interest in giving back.  With a strong desire to help, but limited resources to do so our employees discovered that their dollars would go quite a bit farther if they were spent in a developing country.  Reliable Receptionist Founder and President, Victor Mataraso knew of a worthy […]

Conversations dominate our markets. We no longer live in the days where customers and consumers turn to companies for answers. Word of mouth and the opinions of others are worth much more than the company jargon on a web site. With the advent of social networking sites like Facebook, Twitter and Yelp, your employees are […]

Whether you are a business owner blessed with too many phone calls, or an entrepreneur looking to convert callers to clients with greater consistency, a telephone answering service can often be a valuable partner in maximizing your business. However, too many businesses do not get the results they are looking for upon choosing a telephone […]