Small businesses have a lot to juggle – from marketing and bookkeeping to sales and customer service. And, oftentimes, one of the most important aspects of running a small business gets overlooked: having a professional-sounding phone system. Many small businesses don’t have the budget for a full-time office with a receptionist, so they turn to virtual office phone systems. But do you really need one for your business? Take our quiz to find out!
Table of Contents
- 1 Do You Want To Become More Accessible To Clients And Customers?
- 2 Do You Want To Give Your Company Credibility?
- 3 Do You Want Your Business To Stop Missing Calls?
- 4 Do You Want To Create Different Extensions For Different Departments Within Your Company?
- 5 Do You Want To Lower The Costs Of Your Phone Bill?
- 6 Does Your Business Need A Scalable Phone System?
- 7 Does Your Business Need a Reliable Virtual Receptionist?
Do You Want To Become More Accessible To Clients And Customers?
Virtual office phone systems do more to help businesses function. In this day and age, it’s important for companies to possess a 24/7 virtual business phone number that clients and customers can use to contact the business at all hours of the workday.
With a virtual office phone system, clients calling a company after-hours do not have to be passed along through an automated answering service or busy signal if no members of staff are present to take their call. Simply set up your virtual office phone with a dedicated voicemail box so you can record custom greetings as well as check messages from any internet connection via email.
Many business owners do not consider virtual office phone systems when they are looking to increase their bottom line, but this is a mistake. Owning your own virtual office phone system means you do not need to pay for an outside firm in order to answer and handle calls, and that in itself can save you a lot of money over time.
Do You Want To Give Your Company Credibility?
Having a virtual office phone number allows you to be more flexible and do business from anywhere. A lot of customers do not want to do business with an individual that is working out of their home. With a virtual office phone system, your company can look more professional and trustworthy. You do not have to purchase expensive equipment or even rent space in a commercial office building if you do not need it.
Do You Want Your Business To Stop Missing Calls?
A virtual office phone system ensures that all incoming telephone calls are answered by someone warm and friendly at all times, even if you’re not there. A virtual office phone allows you to do business from anywhere in the world. Since all calls to your business number are forwarded to your mobile or home, you do not have to be near your landline or cell phone to answer calls. This is perfect for those who travel often and do not want their clients calling them while they are away.
Do You Want To Create Different Extensions For Different Departments Within Your Company?
Virtual office phones do allow you to do this. Some companies do not have all their employees listed on the same line and do not want everyone to know each other’s personal contact information so they use a different extension for everyone.
This way, if someone calls the company and asks who is picking up that phone extension then, he/she will be able to tell them who picked it up. Virtual office phones do allow extensions just like regular office phones do. They can even pass along your voicemail messages via email or forward your callers to where they need to be without you having to leave your desk.
Do You Want To Lower The Costs Of Your Phone Bill?
A virtual office phone system may do just that. This is an economical way to ensure your business can always be reached in case of emergencies without adding another expense to your budget. Not only do they lower phone bills, but you do not have to worry about locking into a contract too! Virtual office phones may be the solution for businesses that do not want to commit to long-term contracts or who do not want their employees’ work lines tied to the office space.
Virtual office phones are designed for small businesses with less than 15 employees, but this does not mean that larger companies cannot benefit from it too! They do not require a permanent telephone number, so all your employees need to do is get the number of their choice and they can install it on their cell phones, laptops, or desktops.
They do not work the same way as traditional office phones do because you do not need a switchboard or PBX system. All you need is an internet connection and VOIP virtual phone service for this type of device to work.
Does Your Business Need A Scalable Phone System?
A virtual office phone does not require the headache of having to do with multiple lines, extensions, and confusing phones. With a virtual office phone system, you are able to do away with this bulky equipment that may be used only once in a blue moon. You won’t need to purchase additional telephones or networking equipment.
Using virtual office phone systems allows your business to have access to multiple extensions without any extra cost. The extension capability of these virtual phones is limitless depending on your needs. It can easily accommodate up to thousands of users at one time through the use of single-line clustering technology which integrates directly into your PBX system – no complicated programming needed!
A virtual office phone provides you with a scalable business phone system without a large price tag. Instead of purchasing a full PBX, which can cost upwards of $10,000 for a full setup, they simply come as a bundle with your virtual office service.
As far as features and benefits go, these do not provide nearly as many as their pricey counterparts do. However, most people do not need that much from their phones anyway. A pretty standard feature is having calls forwarded to multiple numbers or extensions if someone isn’t immediately available to take the call. You also get voicemail so that people do not have to worry about having messages left on an answering machine anymore.
If you answered yes to any of the questions above, then a virtual office phone may be for your business. A virtual office phone is an affordable way to give your company credibility and increase accessibility. It also lowers costs by eliminating long-distance charges that can rack up quickly on your bill because it gives people in different locations access to the same number. Is this something that might work for your business? Give us a call today!
Does Your Business Need a Reliable Virtual Receptionist?
Reliable Receptionist helps small to mid-sized businesses enhance their professional image, improve customer service, manage workload and convert callers to become loyal clients. At Reliable Receptionist, we not only provide simple answering services but you can be confident your company’s incoming calls will be immediately answered by one of up to five trained representatives assigned to your account. Our off-site receptionists are professionally ready to answer questions about your business, provide directions, capture critical lead information, schedule appointments, and forward calls to the appropriate department depending on your set guidelines. One of the many advantages of using an off-site receptionist with advanced call handling technology is that your calls can be privately announced and seamlessly connected to you in real-time on any phone number. Many of our clients provide multiple connecting numbers for us so we always have the best way to reach you. Let’s Work Together! For more information or to request a quote and free demonstration, send us a message or call us today at (925) 627-4200.