Computer Service Industries
Computer Sales & Service Receptionist Answering Service
When customers call, chances are they’ve got a technology problem that they want solved now! With the critical role computers play in our daily lives, there’s no time to wait for a return phone call. Even a trusted provider may get passed over in favor of the one who is available immediately.
You also need to manage your workload to be most productive. You need service calls scheduled in a logical fashion, easy questions addressed in real-
time and new callers converted to clients before they move on to the competition. But as a Computer Professional, how can you improve telephone answering, service your clients most effectively and capture more business without causing your system to crash?
Reliable Receptionist can assist you with your live telephone answering and allow you to service your clients in the following ways:
Classic Phone Reception
- Your calls answered live at our location.
- Basic FAQ’s answered, callers assisted.
- Calls privately announced to you on any phone number.
- Calls you want seamlessly connected in real-time.
- Calls you don’t want redirected to a colleague or private voicemail box.
- Receptionist messaging for your clients, transmitted electronically to you.
- Communicate with your Reception team throughout the day regarding your availability, preferred contact number, or particular people you do/don’t wish to speak with.
Custom Phone Reception:
- Appointments scheduled for you in real-time on a web scheduling system.
- Customized call logs available to store messages in a single place.
- Customized forms available to capture caller information or qualify prospects.
- Outbound calling available for confirmations or client follow-up.
Let's Work Together.
For more information or to request a quote and free demonstration, send us a message or call us today at (925) 627-4200.
