Franchisors & Franchisees
Franchisors & Franchisees Receptionist Answering Service
Whether your a franchise looking for the most efficient way to operate in your territory or a franchisor looking for a telephone answering solution you can offer as part of your program, we all agree that excellent telephone customer service is essential to running a successful operation.
Perhaps your business involves professional services such as accounting, legal services, printing, sign making, employment staffing or other related professions. Maybe you provide field based services such as window coverings, carpet care, flooring,
handyman services and the like. Either way, you need your phone calls answered in the manner consistent with your system, calls routed properly or appointments scheduled on the spot.
But as a Franchisor or Franchisee, how can you improve telephone answering, service your clients most effectively and capture more business without jeopardizing the franchise model?
Reliable Receptionist can assist you with your live telephone answering and allow you to service your clients in the following ways:
Classic Phone Reception
- Your calls answered live at our location.
- Basic FAQ’s answered, callers assisted.
- Calls privately announced to you on any phone number.
- Calls you want seamlessly connected in real-time.
- Calls you don’t want redirected to a colleague or private voicemail box.
- Receptionist messaging for your clients, transmitted electronically to you.
- Communicate with your Reception team throughout the day regarding your availability, preferred contact number, or particular people you do/don’t wish to speak with.
Custom Phone Reception:
- Appointments scheduled for you in real-time on a web scheduling system.
- Customized call logs available to store messages in a single place.
- Customized forms available to capture caller information or qualify prospects.
- Outbound calling available for confirmations or client follow-up.
Let's Work Together.
For more information or to request a quote and free demonstration, send us a message or call us today at (925) 627-4200.
