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When someone calls your office, they expect and deserve to speak with a real, live, professional human being — not a machine.
If you’re frustrated with missed calls buried on your answering machine, or wooden menus that turn off prospects before they have a chance to meet you, then you need to consider the advantages of a live, virtual receptionist for your office. Then did you know that you can use a different address for your business? There are many great reasons for doing that such as privacy and you can have a new postal address for your business in a top UK city like Glasgow which just looks great so check that out if you are concerned about privacy and your business.
Service from Reliable Receptionist offers more than a simple off-site virtual answering service. We provide a living, breathing virtual assistant to help you handle an entire facet of your business without the added expense of hiring a new employee.
Your incoming calls are handled by one of up to five staffers assigned to your account and trained to handle incoming calls according to your internal procedures and best practices. Whether that means answering basic questions about your business, collecting critical lead information, sharing your current availability, or screening calls, you have the freedom to customize your service as needed.
Our specialty answering service is so good that callers have no idea that your receptionist isn’t located in your office. Calls are answered politely within four rings and then routed to the correct staff member with introductions on and updates as appropriate. Thanks to a customized portal, all messages are clearly recorded for your convenience, along with any critical information you would like to be collected.
Our agents can even help make appointments on your personal schedule and streamline you or your employees’ workload. We are also able to make certain outgoing calls to support your business’s operations, reminding patients of upcoming appointments or checking in with participants to confirm attendance before major meetings, for instance.
When it comes to answering calls for your business, you shouldn’t have to settle for a stopgap answering service.
With seamless, real-time call connections, customizable answering procedures, and flexible service to meet your needs, Reliable Receptionist is absolutely the solution you’ve been searching for.