When someone calls your office, they expect and deserve to speak with a real, live, professional human being — not a machine.
Patients and clients are your top priority. Tending to their needs is what has made you successful. But providing quality health care takes more than just a pleasant bedside manner. Your patients deserve a positive experience every time they call your clinic.
Service from Reliable Receptionist offers more than a simple off-site virtual answering service. We provide a living, breathing virtual assistant to help you handle an entire facet of your business without the added expense of hiring a new employee.
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CUSTOM
Your incoming calls are handled by one of up to five staffers assigned to your account and trained to handle incoming calls according to your internal procedures and best practices. Whether that means answering basic questions about your business, collecting critical lead information, sharing your current availability, or screening calls, you have the freedom to customize your service as needed.
PROFESSIONAL
Our specialty answering service is so good that callers have no idea that your receptionist isn’t located in your office. Calls are answered politely within four rings and then routed to the correct staff member with introductions on and updates as appropriate. Thanks to a customized portal, all messages are clearly recorded for your convenience, along with any critical information you would like to be collected.
FULL-SERVICE
Our agents can even help make appointments on your personal schedule and streamline you or your employees’ workload. We are also able to make certain outgoing calls to support your business’s operations, reminding patients of upcoming appointments or checking in with participants to confirm attendance before major meetings, for instance.
When it comes to answering calls for your business, you shouldn’t have to settle for a stopgap answering service.
With seamless, real-time call connections, customizable answering procedures, and flexible service to meet your needs, Reliable Receptionist is absolutely the solution you’ve been searching for.
Let's Work Together.
For more information or to request a quote and free demonstration, send us a message or call us today at (925) 627-4200.
