Top 10 Best Virtual Receptionist Companies in SF Bay Area for 2020
A receptionist job may have networking opportunities depending on the industry in order to progress to certain roles within a particular sector. Some people can use this type of job as a way of becoming acquainted with office work, or learning about other roles or positions within a company. Some people consider receptionist work as a way of earning money while seeking more educational opportunities or other career interests like in the performing arts or as authors.
Although many receptionists continue to be in this role throughout their careers, some receptionists may progress to other administrative positions, such as a customer service agent, dispatcher, interviewer, manager, production assistant, personal assistant, or executive advisor. In smaller firms, such as a doctor's office or an attorney's office, a receptionist can also be the office manager tasked with a variety of middle-level company operations.
In general, a virtual assistant (commonly abbreviated to VA, also labeled a virtual office assistant) is self-employed and offers skilled administrative, technological, or artistic (social) assistance to clients remotely from a home office. Since virtual assistants are independent contractors rather than workers, clients are not responsible for any employee-related taxes, insurance or benefits, except in the sense where those indirect costs are included in the VA fees. Companies often escape the logistic issue of supplying extra office space, facilities, or materials. Clients pay for 100 percent efficient work and may collaborate with virtual assistants to fulfill their exact needs, either individually or in multi-VA companies. Typically the virtual assistants work for other small businesses. Yet it can also support overwhelmed executives. It is estimated that, globally, there are as few as 5,000 to 10,000 or as many as 25,000 virtual assistants. The career progresses with "fly-in-fly-out" employment activities in clustered economies. Popular correspondence and data distribution methods include Internet, e-mail and telephone conferences, electronic workspaces, and fax machines. Digital assistants are gradually making use of technologies such as Skype, Slack, and Google voice. Professionals employed on a contractual basis in this industry, and long-term cooperation is normal. In such roles as executive assistant, office manager / supervisor, clerk, legal assistant, paralegal, legal advisor, real estate assistant, and information technology, usually 5 years of administrative experience in an office is required.
Digital assistants have also made their way into many traditional companies in recent years and it has become possible to provide a virtual assistant with the introduction of VOIP services such as Skype that can answer the phone remotely without the knowledge of the end user. This helps many organizations to incorporate a personal touch in the form of a receptionist without recruiting anyone at the extra cost. Virtual assistants consist of individuals as well as organizations who operate remotely as an independent contractor, supplying both businesses and customers with a wide variety of goods and services. Digital assistants perform many different positions including traditional secretarial jobs, editing blogs, social media marketing, customer care, and many other remote tasks. The virtual industry has dramatically changed as it brings new people into the market.
Digital assistants come from a number of business backgrounds, but most have received several years 'experience in the "actual" (non-virtual) business world, or several years of online or remote work experience.
A designated virtual assistant is anyone under a firm's management working in the workplace. The business provides the equipment and internet access, as well as preparation. The virtual home-based assistant has worked either in the office sharing community or in their house. The general VA is also called an online administrative assistant, personal online assistant or sales assistant. A virtual webmaster assistant, a virtual marketing assistant and a virtual content development assistant are unique professionals who are typically seasoned business environment workers who have started setting up their own virtual offices.
Does Your Business Need a Reliable Telephone Receptionist?
Reliable Receptionist helps small to mid-sized businesses enhance their professional image, improve customer service, manage workload and convert callers to become loyal clients. At Reliable Receptionist, we not only provide simple answering services but you can be confident your company’s incoming calls will be immediately answered by one of up to five trained representatives assigned to your account. These virtual telephone receptionists are professionally ready to answer questions about your business, provide directions, capture critical lead information, schedule appointments, and forward calls to the appropriate department depending on your set guidelines. Let's Work Together! For more information or to request a quote and free demonstration, send us a message or call us today at (925) 627-4200.
We know finding the virtual receptionist can be difficult, so we put together this detailed list of the best of the best so you can make your choice wisely. Each location has a large variety of amenities you should be aware of. This list of amazing locations is ever-changing and expanding, so please check back often. If you find another location that should be listed here - or one that should be removed - please let us know!
- Reliable Receptionist
1261 Locust St, Walnut Creek, CA 94596 (925) 627-4200 -
About: Opened in 2017, Victory Workspace is in the heart of downtown Walnut Creek at Olympia Place on the corner of Mt. Diablo Blvd. and Locust St (above the former Vitamin Shoppe and new Starbucks). Victory Workspace provides an on-demand location for independent and mobile workers complete with office infrastructure and support services like printers, mail handling, high-speed internet access, and much more.
Services/Amenities: Free parking, WIFI, Power Outlets, Networked printers/scanners/copiers, free abundant coffee, snacks, filtered water, open kitchen.
Who is a Perfect Candidate: Freelancers, lawyers, executives, artists, sales professionals, telecommuters, small business owners, and displaced employees
- Intelligent Office
100 Pine St, Ste 1250, San Francisco, CA 94111
About:Intelligent Office in San Francisco wants to have a share in the local business community by helping different business owners, entrepreneurs, independent contractors, and professionals to succeed in their businesses and services. They offer services and innovative workplace solutions that could help grow thelocal businesses.
Services/Amenities: Professional executive suites, coworking, meeting spaces, virtual address, virtual office, virtual assistant, and answering service solutions, Prestigious business address in the downtown San Francisco Financial District, steps from BART -24-hour access to offices, meeting rooms, and private locked mailbox -Fully furnished, single/double-occupancy office suites -Day offices available by the hour or day -Small and large conference rooms available with whiteboard/projector/TV -Professional phone answering service -Appointment scheduling, customer intake forms, estimates, answer FAQs, etc. -Mail/package handling, notification, forwarding, and consultation -Free Wi-Fi Internet -BW/color copy, scan, print, and fax capabilities -Kitchen/break room with free coffee -The first LEED Certified Building in California
Who is a Perfect Candidate: Business owners, entrepreneurs, independent contractors, and professional
- Raven Office Centers
388 Market St, Ste 1300, San Francisco, CA 94111
About:Raven Office Centers offers a business setting that serves a lot of entrepreneurs. They have affordable bundled services with flexible terms. Their full service center has 14,000 square feet of class A office space. They now allow Bitcoin as a form of payment. They are the first Executive Suites business in the world that accepts the new digital currency. Raven Office Centers was established in September 2001 by James Roten. Their office is based in San Francisco, California.
Services/Amenities: Virtual office, office suites, shared workspace, executive suites, meeting rooms & conference facilities, single seat to team office with private offices and cubicle workstations, receptionist & administrative support, mail services, secure broadband internet access, kitchen/break facilities, fax/copy/print & scanning facilities, telephone & IT cloud services
Who is a Perfect Candidate: Entrepreneurs, businessmen
- Pacific Workplaces
201 Spear Street, Suite 1100, San Francisco, CA 94105
About: Pacific Workplaces began operating as an office business center operator and chosen by customers, landlords, and investors. Because of their sharp operational expertise, they succeed in this industry. They have 16 locations throughout California and Nevada, and almost 600 locations worldwide through their partnership with CloudVO. They have designed a range of flexible workspace solutions
that’s highly beneficial.
Services/Amenities: Our services include shared office spaces, fully-equipped meeting rooms, coworking spaces, virtual office plans, and live phone answering. However, we know businesses need more than just workspace to thrive. Pacific Workplaces also offers members comprehensive mail services, document services, catering, HD video-conferencing, and much more.
Who is a Perfect Candidate: Freelancers, happy solopreneurs, flourishing startups, resourceful professional firms, and ardent corporations, of any size
- Resource Fast
18 Bartol Street, San Francisco, CA 94133, United States, 800.231.8795
About:Resource Fast, LLC is located in San Francisco, California and its Operation team located in New Delhi, India. They are a global Business Process Outsourcing company that offers resources from small to large businesses in the United States. They take data security seriously and are dedicated to protecting their client’s data by having a 100% paperless system with a high level of internet security to ensure their client’s privacy.
Services/Amenities: Service lines/ Non-Voice BPO/Back Office Services/ Voice Services/ Web Development/, Frameworks and CMS, Programming & scripting, Application platform, Voice/Call Center Services, BPO Focus.
Who is a Perfect Candidate: Entrepreneurs, solopreneur, start-ups
49th Floor, 555 California St #4925, San Francisco, CA 94104, United States
About:Servcorp was founded by Mr. Alf Moufarrige in 1976. First, he has an office space, receptionist then secretarial support. He thought that he was having more expenses so he looked for a solution to reduce overheads. In 1978, he took a piece of chalk to divide the space in MLC Centre, Sydney, Australia - and Servcorp was born. Then it grew in just 12 months on a full two floors within MLC Centre and 1 location in Melbourne.Eventually, the business continued to grow and the Virtual Office concept in 1980 was formed. It expanded even in other countries and the company was listed on the AUstralian Stock Exchange in 1999.At present, Mr. Alf Moufarrige is still leading Servcorp in offering Executive Suites, Virtual Offices, Coworking and IT Solutions for 160+ places in 54 cities across 23 countries.
Services/Amenities: Business Address, Secretary and Receptionist, Mail Forwarding, Telephone answering
Who is a Perfect Candidate: Small or large business owners, IT companies
795 Folsom St 1st Floor, San Francisco, CA 94107, United States
About:Regus provides flexible workspace solutions for a lot of entrepreneurs, individuals and even multi-billion dollar corporations. They have almost 3000 business centers in almost 900 cities across 120 countries. Their variety of office formats and growing mobile, virtual office, and workplace recovery businesses are helping people and their businesses work wherever, whenever, and however they like at different prices. Regus was founded in Brussels, Belgium in 1989 but based in Luxembourg and they are in the London Stock Exchange.
Services/Amenities: Office space , Meeting Room , Business lounge, Co-working , Virtual office , Workplace recovery.
Who is a Perfect Candidate: Solopreneurs, Professionals, Business Owners
Palo Alto, California, USA
About:Smith.ai was founded by Aaron Lee and Justin Maxwell to help business owners succeed. At first, Justin was helping his mom’s graphic design studio business and saw the overhead running the business. Aaron hears a lot of professionals in different industries say that it’s hard to be excellent at what you do if you don’t always have time to do it. Their company is based in Palo Alto, Ca but their receptionists are across North America. They offer a 24/7 live chat and utilize a highly skilled global workforce on the backend making them meet the high standards.
Services/Amenities: Virtual Receptionists, and Chat support
Who is a Perfect Candidate: Attorneys, Entrepreneurs, Digital Marketing, Home Improvement, Ecommerce, Financial Services, IT Consulting
- My Executive Office
5179 Lone Tree Way, Antioch, CA 94561
About:My Executive Office has been operating since January 18, 2013 in Antioch, California. The owners traveled from San Francisco to east Contra Costa County to own a house. But, daily commuting became tiring for them. They thought of a way to meet their clients. Making their home as an office will look unprofessional. So, My Executive Office was created.
Services/Amenities: Private Office Rental, On Demand Office Rental, Virtual Office, Live Receptionist.
Who is a Perfect Candidate: Professionals, entrepreneurs, freelancers, telecommuters
- Custom Communications
164 N L St, Livermore, CA 94550, United States
About: Custom Communications is one of the top chosen answering services in Livermore, California. They’ve been in the business since 1980. They are a member of ATSI - Association of Tele Services International, WSTA - Western Telemessaging Association and SNUG - Startel National Users Group. They have a team of trained answering agents who provides quality answering service. They have a 24/7 service which allows you to do business anytime. Their professional answering agents have an average length of service of more than 13 years. This is one of the biggest assets of our company and will be great for you, too.
Services/Amenities: Virtual Phone System (PBX), Virtual Receptionist, Order Taking, Appointment Scheduling, Customer Service Help Desk, Voice Mail Service, Web Chat
Who is a Perfect Candidate: Business owners, solopreneurs, professionals, freelancers