Contractors
Contractors & Field Services Receptionist Answering Service
Customers can be demanding and competition is tough. You’re a pro at your specialty, but can you really give your callers the attention they require when you’re out on a job, under a house or up on the roof? How much more could your business grow if you could simply convert more callers to clients?
You also need to manage your workload to be most productive. You need estimates scheduled on the spot and quick client questions answered efficiently. Wouldn’t it be nice to come home at the end of the
day to find your schedule full, no voicemail hang-ups to wonder about, and go to sleep knowing you didn’t miss a single call?
But as a Contractor or Field Service Professional, how can you improve telephone answering, service your clients most effectively and capture more business while still completing the job on budget?
Reliable Receptionist can assist you with your live telephone answering and allow you to service your clients in the following ways:
Classic Phone Reception
- Your calls answered live at our location.
- Basic FAQ’s answered, callers assisted.
- Calls privately announced to you on any phone number.
- Calls you want seamlessly connected in real-time.
- Calls you don’t want redirected to a colleague or private voicemail box.
- Receptionist messaging for your clients, transmitted electronically to you.
- Communicate with your Reception team throughout the day regarding your availability, preferred contact number, or particular people you do/don’t wish to speak with.
Custom Phone Reception:
- Appointments scheduled for you in real-time on a web scheduling system.
- Customized call logs available to store messages in a single place.
- Customized forms available to capture caller information or qualify prospects.
- Outbound calling available for confirmations or client follow-up.