Hear directly from the small business owners, professionals, and teams who trust us with their communication every day.
Victor and his team are great. They provide a dedicated team to answer calls and dispatch them out to the field. Highly recommend for small businesses looking to outsource their inbound calls.
We use Reliable receptionist when our office is closed. They are very helpful and professional.
Our company needed some help answering the phone and this company has gone above and beyond to make our clients feel that they were talking to someone within Door Conversions!
These guys are great! I never miss a call because they have my back. They even use my Calendly. I wake up and calendar is full. Thank you four all the help.
I have used Reliable Receptionist for multiple years as my telephone answering service. They offer much more than a typical answering service because they act as a personalized receptionist. My team of receptionists knows my business. They answer questions and give frequently requested information thus saving me time.
I run a small estate planning law firm. We wanted to outsource our reception duties, but didn't have the budget to hire someone on-site. We were specifically looking for someone local to the Bay Area. Since we are a boutique firm, it was important that we could visit the site, and that the receptionists would be somewhat familiar with the surrounding area. When we visited Reliable, we were impressed with the operation, the management philosophy, and the attention they were willing to pay to each client's needs. Their rates are very competitive, especially for the Bay Area. We have had nothing but a pleasant experience working with Reliable. They hire pleasant, attentive, caring receptionists, and they are very responsive to client's needs and requests. I recommend them to colleagues regularly.
Before going with Reliable Receptionist we were missing calls - and new business! - all the time. It was getting out of hand, so to take control of our marketing and our client acquisition we tried them out for a month. What an amazing difference! Our close rate went up tremendously and our current customers are even happier to speak with a live person who can take appointments over the phone. I only wish we had tried them out sooner!
I've used Reliable Receptionist for one year now and have found that they have been extremely helpful for my practice. I was able to create various protocols for answering the different calls that I receive and they have been able to follow them. At various points where I have needed to make changes, they have always been responsive and able to communicate via e-mail which is very helpful. Their pricing is fair and when I have heavy usage they monitor it and contact me in order to help me find the most economical package for my needs. Overall, I would recommend Reliable Receptionist for anyone looking for a virtual receptionist Monday to Fridays.
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