What Is A Live Virtual Receptionist?

You currently have more on your plate as a company owner than can be done in a 24-hour day. You probably feel like your time and energy is being divided in countless different directions, from running the core elements of your company to handling an increasing amount of staff, suppliers and customers or clients.

While you can be driven for a while by passion, drive, and hard work, it's ultimately important to come to terms with the fact that you just can't do it on your own. Fortunately, you don't have to.

What exactly is a live virtual receptionist?

In several respects, a live virtual receptionist is identical to a typical receptionist. They can take your calls and screen them, receive/deliver texts, arrange meetings, and they can even remind you when you start a meeting. 

For a live virtual receptionist, the only difference is that they are not currently working in your office. Instead, they operate in a central location and may function at the same time with a few other businesses. Using your company name, a virtual receptionist can always answer the phone, and may even create an ongoing relationship with your customers and vendors.

The other distinction is that virtual live receptionists are normally often less costly than a full-time receptionist. Since they can service many customers like you at the same time, you won't have to pay them for 40 hours of work a week only the particular amount of work they need to do to meet the goals of your business. Not only that, but in any given month, the monthly plan you choose can easily be increased or decreased based on the requirements of your organization.

For small businesses that need the advantages of a receptionist but do not want the full cost or all the trouble that comes with recruiting, training, etc., a live virtual receptionist is a versatile and inexpensive choice. 

Benefits of Live Virtual Receptionist

Chances are you've mentioned it at least once or twice if you've never hired a receptionist before. Wouldn't it be nice, after all, to have a trustworthy person who could take calls and messages, arrange your calendar, and keep track of your schedule? Of course, it can be difficult to integrate the cost of a receptionist into the budget of your company particularly when you can theoretically manage the tasks they take care of.

If you have a receptionist, you may have learned one of two things. They could either fill up their schedule much faster than you planned and even use some support, or they have some downtime between calls and are not quite busy every minute. It's hard to precisely strike a balance because every hour they're in the office uses their time effectively.

Despite the costs and scheduling issues, most business owners ultimately understand that their time is much better spent with a polite and competent receptionist taking care of calls and scheduling (not to mention an improved quality of life).

Why would a live virtual receptionist be a better choice?

Although there are definitely merits associated with hiring a full-time, in-house receptionist, working with live virtual receptionists has a range of advantages that can make them a much more desirable choice for entrepreneurs and small business owners. For organizations that are cost-sensitive, or that just want to be as competitive as possible with their overhead expenses, a live virtual receptionist may be a more versatile option.