Top 10 Best Virtual Receptionist Companies in California for 2020
A receptionist job may have networking opportunities depending on the industry in order to progress to certain roles within a particular sector. Some people can use this type of job as a way of becoming acquainted with office work, or learning about other roles or positions within a company. Some people consider receptionist work as a way of earning money while seeking more educational opportunities or other career interests like in the performing arts or as authors.
Although many receptionists continue to be in this role throughout their careers, some receptionists may progress to other administrative positions, such as a customer service agent, dispatcher, interviewer, manager, production assistant, personal assistant, or executive advisor. In smaller firms, such as a doctor's office or an attorney's office, a receptionist can also be the office manager tasked with a variety of middle-level company operations.
In general, a virtual assistant (commonly abbreviated to VA, also labeled a virtual office assistant) is self-employed and offers skilled administrative, technological, or artistic (social) assistance to clients remotely from a home office. Since virtual assistants are independent contractors rather than workers, clients are not responsible for any employee-related taxes, insurance or benefits, except in the sense where those indirect costs are included in the VA fees. Companies often escape the logistic issue of supplying extra office space, facilities, or materials. Clients pay for 100 percent efficient work and may collaborate with virtual assistants to fulfill their exact needs, either individually or in multi-VA companies. Typically the virtual assistants work for other small businesses. Yet it can also support overwhelmed executives. It is estimated that, globally, there are as few as 5,000 to 10,000 or as many as 25,000 virtual assistants. The career progresses with "fly-in-fly-out" employment activities in clustered economies. Popular correspondence and data distribution methods include Internet, e-mail and telephone conferences, electronic workspaces, and fax machines. Digital assistants are gradually making use of technologies such as Skype, Slack, and Google voice. Professionals employed on a contractual basis in this industry, and long-term cooperation is normal. In such roles as executive assistant, office manager / supervisor, clerk, legal assistant, paralegal, legal advisor, real estate assistant, and information technology, usually 5 years of administrative experience in an office is required.
Digital assistants have also made their way into many traditional companies in recent years and it has become possible to provide a virtual assistant with the introduction of VOIP services such as Skype that can answer the phone remotely without the knowledge of the end user. This helps many organizations to incorporate a personal touch in the form of a receptionist without recruiting anyone at the extra cost. Virtual assistants consist of individuals as well as organizations who operate remotely as an independent contractor, supplying both businesses and customers with a wide variety of goods and services. Digital assistants perform many different positions including traditional secretarial jobs, editing blogs, social media marketing, customer care, and many other remote tasks. The virtual industry has dramatically changed as it brings new people into the market.
Digital assistants come from a number of business backgrounds, but most have received several years 'experience in the "actual" (non-virtual) business world, or several years of online or remote work experience.
A designated virtual assistant is anyone under a firm's management working in the workplace. The business provides the equipment and internet access, as well as preparation. The virtual home-based assistant has worked either in the office sharing community or in their house. The general VA is also called an online administrative assistant, personal online assistant or sales assistant. A virtual webmaster assistant, a virtual marketing assistant and a virtual content development assistant are unique professionals who are typically seasoned business environment workers who have started setting up their own virtual offices.
Does Your Business Need a Reliable Telephone Receptionist?
Reliable Receptionist helps small to mid-sized businesses enhance their professional image, improve customer service, manage workload and convert callers to become loyal clients. At Reliable Receptionist, we not only provide simple answering services but you can be confident your company’s incoming calls will be immediately answered by one of up to five trained representatives assigned to your account. These virtual telephone receptionists are professionally ready to answer questions about your business, provide directions, capture critical lead information, schedule appointments, and forward calls to the appropriate department depending on your set guidelines. Let's Work Together! For more information or to request a quote and free demonstration, send us a message or call us today at (925) 627-4200.
We know finding the virtual receptionist service in California can be difficult, so we put together this detailed list of the best of the best so you can make your choice wisely. Each location has a large variety of amenities you should be aware of. This list of amazing locations is ever-changing and expanding, so please check back often. If you find another location that should be listed here - or one that should be removed - please let us know!
- RELIABLE RECEPTIONIST
1261 Locust St, Walnut Creek, CA 94596 (925) 627-4200
About: Opened in 2017, Victory Workspace is in the heart of downtown Walnut Creek at Olympia Place on the corner of Mt. Diablo Blvd. and Locust St (above the former Vitamin Shoppe and new Starbucks). Victory Workspace provides an on-demand location for independent and mobile workers complete with office infrastructure and support services like printers, mail handling, high-speed internet access, and much more.
Services/Amenities: Free parking, WIFI, Power Outlets, Networked printers/scanners/copiers, free abundant coffee, snacks, filtered water, open kitchen.
Who is a Perfect Candidate: freelancers, lawyers, executives, artists, sales professionals, telecommuters, small business owners, and displaced employees
Hollywood, CA, United States, (888) 717-1865
About: Evoice was founded in 2020. They have been committed in making small businesses be more efficient and professional in managing calls. They want to encourage their clients to have the freedom to work anywhere. They were recognized by Inc. Magazine as one of the “Best Voicemail Management Services”. They offer the flexibility of communication to entrepreneurs and small businesses.
Services/Amenities: Service lines/ Voice Services/ Transcription, Transcription/ Advertising & marketing/ Education/ Business services, Voice/Call Center Services, Live Scheduler, Virtual Office, Call Reporting
Who is a Perfect Candidate: Small, medium, and large businesses, entrepreneurs
- ANSWER CALIFORNIA
183 Rea Ave,, El Cajon, CA 92020, United States, (800) 369-8741
About: Answer California is known for being professional in handling customers. They will help businesses to keep their customers and potential clients comfortable to choose and stay with them. Every phone call is crucial in making customers feel happy and satisfied knowing that their concern was properly addressed. This is possible through their trained and talented professionals who easily adapt to each and every need of a business or a client. Having a real person to talk to makes the customers rest assured than talking to an automated answering machine. They have a reliable 24/7 call service with the latest technology. They’ve been in this industry for over 25 years.
Services/Amenities: Service lines/ Voice Services, Industry focus/ Business services/ Health Care & Medical/ Financial services, Voice/Call Center Services, Virtual Receptionist, Bilingual Services, Appointment Scheduling
Who is a Perfect Candidate: Finance/Insurance, Services, Legal, Healthcare, Real Estate, Government, and Others
- ANSWERING 365
3699 Wilshire Blvd. Suite 850, Los Angeles, CA 90010, United States
About: ANSWERING 365 is recognized as an Award Winning, nationwide call center situated in Los Angeles, California. They are experienced in giving a 24/7 full service such as inbound calls, appointment setting, messaging, urgent dispatch, scheduling services, time-and-mission-critical-communications processing, and many other call center services. With over 25 years of experience, you can rely on your business with them.
Services/Amenities: Service lines/ Voice Services, Industry focus/ Business services/ Health Care & Medical/ Financial services/ Voice/Call Center Services, Virtual Receptionist, Appointment, Bilingual
Who is a Perfect Candidate: Small business, Attorney, IT Company, Plumbing, Real Estate, Doctors, Dentist, Hospitals
- GLOBAL MESSAGING NETWORK
1711 Winona Boulevard, Los Angeles, CA 90027, United States, (800) 244-4334
About: Global Messaging Network, Inc. is one of the major business call center and live answering service that provides small to large businesses a state-of-the-art in-house receptionist service. With them, you can grow your business image and lessen overhead costs. Through their technology, they will answer existing phone lines and deliver the messages to you within seconds by text, e-mail or fax. Customers will feel comfortable to be greeted by a live receptionist and not a voicemail. Together with them, you can be more effective in communicating and engaging your customers to your businesses and attract new clients while you decrease the overhead expenses. They have more than 50 years of experience in the industry with trained professionals that will give you a 24/7 service. They will customize their services depending on every client’s need.
Services/Amenities: Service lines/ Voice Services, Voice/Call Center Services
Who is a Perfect Candidate: Medical, Dental, Legal, Start-ups, Entertainment, Contractors, IT /Technology, Property Management and more
- SOUTHWEST ANSWERING SERVICE
San Diego, CA 92069, United States, (661) 902-6215
About: Southwest Answering Service will not only answer calls for you but also reach out to your customers to make meaningful connections. They take this as a serious responsibility to help you grow your business everyday. Your customers are in good hands. They will take messages, make a sale, respond to a question, or even set an appointment.
Services/Amenities: Service lines/ Voice Services, Voice/Call Center Services, Virtual Receptionist
Who is a Perfect Candidate: Contractors, Medical, Real Estate, Healthcare, Hospitality & Travel, Small Business
- PROFESSIONAL COMMUNICATIONS NETWORK
6774 Magnolia Ave, Riverside, CA 92506, United States, (888) 528-5678
About: Professional Communications Network will take your business to the next level while bearing the responsibility to provide top quality customer service. Entrusting your customers to them will surely make a great impact on you. They do this by hiring excellent operators then giving them the proper training to be better in communication with customers.
Services/Amenities: Service lines/ Voice Services, Voice/Call Center Services, Live Answering Services, Virtual Office Services, Lead Capture
Who is a Perfect Candidate: Small business, Government Agencies, Accounting, Legal, Real Estate
- ALERT COMMUNICATIONS
3601 Calle Tecate, Camarillo, CA 93012, United States, (844) 694-6825
About: Alert Communications was founded in 1965. They’ve been providing services to thousands of attorneys and hundreds of legal marketing agencies. They have aided with retainer e-signing for thousands of new clients. Their customer service professionals are well trained to make a 24/7/365 service in both English and Spanish languages. They serve as an extension of law firms and legal marketing agencies.
Services/Amenities: Service lines/ Voice Services, Client focus/ Enterprise (>$1B)/ Small business (<$10M)/ Midmarket ($10M - $1B), Industry focus/ Legal, Voice/Call Center Services, Virtual Receptionist, Appointment Scheduling
Who is a Perfect Candidate: Small to Large Size Law Firms
- MIRACLE ASSISTANT
25852 McBean Pkwy, Suite 508 Valencia, CA 91355, United States (877) 426-4722
About: Miracle Assistant have a great excellent service in virtual assistance. They will offer you a top quality service with great integrity. With their expertise, you can achieve your goals and grow your business. They will help you give great customer service with a personal touch. You can save money and time with them.
Services/Amenities: Virtual Executive Assistance Services, Virtual Bookkeeping, Virtual Business Operations, Virtual Admin Services, Virtual Human Resources Services
Who is a Perfect Candidate: Small to Large businesses, entrepreneurs, freelancers
- TEL-US CALL CENTER
8447 Wilshire Blvd., Suite 401, Beverly Hills, CA 90211, United States, (800) 999-1996
About: TEL-US CALL CENTER is experienced in helping many businesses grow particularly in inbound calls. They will assist you in making sure your customer’s needs are properly addressed. With a 24/7/365 service and bilingual staff, you can be sure that customer calls and online customers will be handled carefully. They take messages, messages, orders, customer service requests and so much more.
Services/Amenities: Service lines/ Voice Services/ Non-Voice BPO/Back Office Services, Voice/Call Center Services, BPO Focus.
Who is a Perfect Candidate: Medical, Legal, Property Management, Service Industries, and General Businesses