It’s hard to overstate just how important communication is for real estate businesses. With so many moving parts and so many stakeholders demanding instant updates and quick turnaround, keeping everyone current and in the loop can make the difference between successful transactions and regrettable ones.
This is why remote answering services, also known as a virtual receptionist, are quickly coming up as the best solution for real estate companies. Here at Reliable Receptionist we offer personalized service from live operators to help your company manage incoming calls, streamline your workflows and improve the customer services your clients and prospects receive.
Here’s how it works:
Set Up Your Demo
Visit our home page and click “Request a Demo” from the upper right hand corner of the screen, or call 925-627-4200. We’ll set up an online meeting in which we’ll walk you through our answering service in detail with screen shares and walkthroughs to show you exactly how our telephone answering service can be customized to meet your needs of your real estate business.
Set Up Your Service
Once you decide to use our service you’ll have the opportunity to meet the small team of receptionists assigned specifically to your account. Select the service package most suited to your needs and share your procedures and scripts. We’ll make sure that your company is represented with the highest level of professionalism in the manner that you prefer. You can also train our staff to answer frequently asked questions, appointment scheduling and transfer calls.
Enjoy The Benefits
Customers always prefer the telephone to be answered by a live operator rather than an auto attendant or even a call center. No one likes being stuck with lengthy automated instructions and, in an urgent situation, repeated calls to voicemail can be agonizing. With service from Reliable Receptionist, every call is answered in under 4 rings by a professional familiar with your business, and you can view it for yourself if you do not want to take us at our word. Calls you want are then privately announced and seamlessly transferred back to your office or cell phone, and calls you aren’t willing or able to take then your receptionist can transfer them to your voicemail. Clients can also leave messages with the receptionist, and if the situation is urgent our team will do our best to reach out and alert your staff while reassuring your callers and letting them know that they will hear back from you at the earliest opportunity.
Our service can increase the customer service and professionalism of your business by covering the phones while you are out of town or during meetings, handle messages during vacation days, appointment scheduling, and seamlessly support your office’s operations at a fraction of the cost of hiring a full or even part time in-house receptionist or phone operator. Callers will have no idea that your receptionists are working remotely, and you can expand, reduce, or change your service package as you have need.