Voicemail is often used as a quick method to get in touch with people, but it’s far from the best option. Voicemail doesn’t offer any privacy for either party and can be difficult to listen back to later on. Luckily there are some alternatives that don’t require you to give out your number or wait hours for someone else to call you back! Here are five great options:
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1. Virtual Live Receptionist Service
A voicemail can be a turn-off for potential customers, and because voicemail isn’t even necessary in the age of text messages, email inboxes, and cell phones.
A virtual live receptionist service is certainly something you should give a shot if your business needs help reaching out to clients or customers quickly. You’ll get an actual person picking up calls 24/7 so there’s no need to worry about voicemails being missed anymore!
Not only will they answer phone calls from anywhere at any time but also offer several different plans depending on the size of your company which means everyone could have their own customized plan suited just for them.
This option allows you to get voicemails transcribed and sent to your email quickly, while not having another person take up time in the office. This is great if you need an extra hand during peak hours or during times when there are no employees available at that moment.
Emails are more efficient, you can check them at your own time and convenience. Moreover, voicemails cannot be searched which is why they are not easily retrievable or accessible in case of emergencies.
Emails are a more effective way to get in touch with someone. Emails can also be used for follow-ups and reminders, whereas voicemails cannot. This is great when you want your reply in writing instead of verbally!
3. SMS Texting
One of the most popular ways that we send messages today is through text messaging, or SMS texting as it’s also known. It’s the voicemail alternative that many businesses and consumers alike prefer. Not only is it faster, but it also saves time for both parties.
If someone doesn’t have voice mail service but does have SMS texting, consider texting them back instead since this allows more than 140 characters plus text messaging works on almost all phones.
4. Social Media Apps
In today’s world, voicemail is no longer the most efficient way of communicating with a business or individual. In fact, it can be quite frustrating when you leave a voicemail and never hear back from whomever your message was intended for.
Social media has become a better alternative to voicemails because people are using social more than ever every day! It makes sense that businesses would want their customers to reach them through social – they already spend so much time on there anyway!
Some examples include:
- Facebook Messenger
- Twitter DM’s
- Instagram Direct Messages
All of these apps provide direct access to companies as well as quick responses which make them an excellent choice instead of leaving someone who doesn’t reply to voicemails!
They also allow you to communicate with a large audience at once and you can be more creative because there are no time limits or restrictions on what you can say. You can also send images and videos through social media apps which makes it more convenient when you’re having a hard time describing something.
5. Voicemail Apps
Voicemail apps have become incredibly popular in recent years, and for good reason. These voicemail alternatives offer many benefits over the traditional voicemail system that has been used by businesses – large and small alike – since its inception decades ago. Examples of popular voicemail apps include:
- Google Voice
What Are The Benefits Of Using A Virtual Live Receptionist Service?
While voicemail is a traditional and convenient way to get in touch with someone, it has many drawbacks. It might be impossible to reach the intended contact directly or they may not have voicemail set up at all. In addition, voicemails are often left out of consideration when other means for communication such as email, phone calls, and texts are available. With virtual live receptionist service, you’ll be able to get the following benefits:
- Callers get fast automated replies via text message or email that let them know their request is being processed.
- No need to spend money on hiring an employee to pick up your phone calls.
- They can take messages in a professional way that is more pleasant than dealing with someone’s personal voicemail greetings.
- They answer questions faster and will be able to transfer customers directly if needed.
Voicemail can be a major frustration for both customers and salespeople, as it is often difficult to understand the message. If you find yourself constantly frustrated by voicemails on your end of the line, consider switching up how you communicate with them using one of these alternatives. A virtual live receptionist service might help improve the customer experience while simultaneously letting reps focus more time on handling calls or inquiries from prospects rather than leaving messages that may never get returned. We’re here to provide solutions for any business looking to take their marketing efforts up a notch – just give us a call!
Does Your Business Need a Virtual Live Receptionist?
Reliable Receptionist helps small to mid-sized businesses enhance their professional image, improve customer service, manage workload and convert callers to become loyal clients. At Reliable Receptionist, we not only provide simple answering services but you can be confident your company’s incoming calls will be immediately answered by one of up to five Virtual Live Receptionists assigned to your account. Our off-site, Virtual Live receptionists are professionally ready to answer questions about your business, provide directions, capture critical lead information, schedule appointments, and forward calls to the appropriate department depending on your set guidelines. One of the many advantages of using a Virtual Live Receptionist with advanced call handling technology is that your calls can be privately announced and seamlessly connected to you in real-time on any phone number. Many of our clients provide multiple connecting numbers for us so we always have the best way to reach you. Let’s Work Together! For more information or to request a quote and free demonstration, send us a message or call us today at (925) 627-4200.