Virtual Office Phones

If you’re like most small businesses, you’re always looking for ways to save money. One way to do that is by outsourcing some of your operations, like phone service. A virtual office phone service can be a great way to reduce your costs without sacrificing quality or features. But before you sign up, there are a few things you should ask.

It’s important to ask questions before hiring a virtual office phone service because you want to get an idea of what questions they will ask if you choose them as your provider. You should make sure that their questions match yours, so they don’t waste your time during the sales process. In addition, asking questions allows you to see how knowledgeable they are about their field and whether or not they will be able to provide the best possible. Here are 5 questions to get you started:

How Good Is The Call Quality?

Call quality is important because it affects how people perceive your company and the service you provide. If the calls sound “tinny,” it can give off a less-than-professional image that might leave customers feeling unconvinced about the value of your product or service.

Low call quality could mean that customers will not be able to hear you or that they can’t understand what you are saying.  This can lead to misunderstandings and lost revenue.

How Is Call Quality Monitored?

There are many questions to ask before hiring a virtual office phone service.  One of them is how call quality is monitored.  You may be surprised to know that most VOIP providers aren’t able to monitor the quality of calls end-to-end, which means there are blind spots in your service where good calls turn bad. Some providers will only offer customer support during business hours, so if the problem isn’t resolved by then, you’ll have to wait until the next day!

What Kind Of Data Security Do You Have In Place?

Knowing about a virtual office phone service’s data security before hiring them is important because businesses need to ensure that their company’s information and sensitive data are being kept secure. If they aren’t, then this could have negative consequences for the business.

When you hire a virtual office phone service, questions of data security are paramount. If your virtual office phone system is hacked or not secured correctly, if your data isn’t stored securely, it could potentially lead to all sorts of problems. Fraudulent charges appear on your credit cards or debit cards, for instance.

Your information is used for identity theft. Or possibly financial malfeasance occurring via some kind of cyber-attack connected with the business. To make sure that none of these calamities take place because of poor data security practices by your virtual office phone provider, make sure to ask about their protocols before signing the contract to use the service.

One of the biggest fears is that your private or business information will be compromised by a third party. You need to know your calls are kept safe and confidential. Calls made on the system should be handled through encryption, which means no one can track them down without knowing your personal access code.

What Kind Of Experience Does The Company Have In The Virtual Office Phone Service Industry?

It is important to know how long a virtual office phone service has been providing business phone systems to companies before making any decisions on which one you will hire. You may also want to find out how many clients that they currently provide services for or if they offer services for smaller companies or larger enterprises. 

This information may rest on what your company needs and knowing such information beforehand can make it easier when deciding which virtual office phone service you will use.

What Are The Features Being Offered By Virtual Office Phone Services?

It’s important to know the features being offered by virtual office phone services because different companies offer different packages. Some services include more features while some offer less. Knowing this, you can find a service that suits your business needs and budget.

Most importantly, a potential customer should determine what kind of virtual office phone services that they are looking for before picking out the company that they want to hire. Are you willing to pay extra fees if more than one type of system is desired? How many users do you expect your system to support? Just some questions to ask when hiring virtual office phone services so each business can get exactly what it wants without having any hidden charges or surprises along the way.

So, now you know the most important questions to ask before hiring a virtual office phone service. Do they have experience in this industry? Can they provide quality call clarity? Is their data security up-to-date with all of today’s technology standards? How can I monitor my calls for quality assurance purposes? What kind of features are offered by the company providing me with this virtual office phone service option? We at Reliable Receptionist understand that each customer needs something different and we will tailor our services to fit your specific business needs while maintaining top-notch call quality and data security. Give us a call today!

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Does Your Business Need a Reliable Virtual Receptionist?

Reliable Receptionist helps small to mid-sized businesses enhance their professional image, improve customer service, manage workload and convert callers to become loyal clients. At Reliable Receptionist, we not only provide simple answering services but you can be confident your company’s incoming calls will be immediately answered by one of up to five trained representatives assigned to your account. Our off-site receptionists are professionally ready to answer questions about your business, provide directions, capture critical lead information, schedule appointments, and forward calls to the appropriate department depending on your set guidelines. One of the many advantages of using an off-site receptionist with advanced call handling technology is that your calls can be privately announced and seamlessly connected to you in real-time on any phone number. Many of our clients provide multiple connecting numbers for us so we always have the best way to reach you. Let’s Work Together! For more information or to request a quote and free demonstration, send us a message or call us today at (925) 627-4200.

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If you’re looking for a great virtual office phone service in California, you’ve come to the right place. We’ve put together a list of the top 10 services in the state, so you can find the perfect one for your business. Whether you need a basic phone line or sophisticated features like call forwarding and conferencing, we have a service that’s perfect for you. So check out our list and choose the best virtual office phone service for your needs!

1. Reliable Receptionist, 1261 Locust St., Walnut Creek, CA 94596

About: Reliable Receptionist was founded on the idea that there should be a better alternative for small and mid-sized businesses without the resources to hire a dedicated phone receptionist, don’t want to put their callers through a voicemail labyrinth, and wouldn’t dream of outsourcing their daily phone answering to nameless operators huddled in another state or country.

The goal of Reliable Receptionist is to assist little and mid-sized businesses in boosting their professional image, improving client service, managing their workload, and converting calls into clients.

Services: Virtual Office Phones Services, Live Receptionists, Bilingual Receptionists

2. VoIP Services By VoIPo, 19 Spectrum Pointe Dr. Suite 602, Lake Forest, CA 92630

About: VoIPo is a VoIP service provider in the United States that caters to both household and commercial customers. VoIPo, dubbed “The Likable Phone Company,” offers high-quality VoIP services at low monthly costs. 

With their VoIP service, you may make and receive almost limitless calls to the United States and Canada using your normal phone. Their services are reasonably priced, and VoIPo claims that switching to VoIPo would save you up to 75% on your phone subscription. If you are not happy, they also provide a 30-day money-back guarantee.

Services: VoIPo is a major VoIP service provider that offers residential phone, small business phone, and VoIP reseller services.

3. VirtualPBX, San Jose, California

About: Organizations benefit from VirtualPBX because it provides customizable solutions that cater to the demands of businesses of all sizes. They provide simple setup options such as Dash Plans for simplicity of use or VirtualPBX Pro Plans for full VoIP-based business phone service with unlimited minutes. 

They are a market leader who has received several honors for their goods, which place a strong emphasis on dependability and versatility. Their products, which range from VoIP phones to softphones to mobile phones, are targeted at assisting you in achieving ultimate mobility.

Services: VoIP, Custom Voice Solutions, Virtual Phone Services For Businesses

4. Southern California Telephone Company, 27515 Enterprise Cir W, Temecula, CA 92590

About: Southern California Telephone Company is the best choice for all of your communication requirements, with a 27-year history of exceptional customer service and a spotless state and federal record with utility regulators! 

They provide a range of services, from classic telephone services to cutting-edge IP-based systems, all of which combine mobility and allow you to instantly connect with your offices or clients around the world as if you were working in the next room!

If your firm has various locations, you’re likely dealing with different telecom providers, which implies multiple agents and, at the very least, many invoices. This is due to the fact that most large national telecom service providers have separate areas that do not communicate with one another. 

Their coverage at Southern California Telephone Company encompasses all telecom providers, and they can supply services to many offices in several areas with a single account team and bill if you like! You’ll just have to deal with one service provider, one point of contact, and one bill at Southern California Telephone Company.

Services: VoIP, Virtual Phone Service, VFax

5. Irvine Virtual Office, 2372 Morse Ave, Irvine, CA 92614, United States

About: Irvine Virtual Office offers low-cost virtual office services to growing firms and professionals that want the benefits of full-time staff and office at a fraction of the expense. They’ve been offering virtual office services since 2007, and their solutions are the most modern and responsive available.

With a virtual business phone number from Irvine Virtual Office, you can get your business up and running quickly. Call forwarding, auto-attendant, voicemail to email, and efax are just a few of the communication options included with your Irvine Virtual Office phone number.

Services: Complete Virtual Office Package, Virtual Phone Service, Live Receptionist

6. Opus Virtual Offices, 1223 Cleveland Avenue, San Diego, California 92103

About: Opus Virtual Offices provides a sensible, low-cost alternative to hiring a traditional physical office space, while still providing all of the same benefits and professional services.

Services: Live Receptionist, Corporate Mailing Address, Virtual Phone Service, Voicemail to Email, Virtual Fax

7. Aitelephone.com, 9601 Wilshire Blvd #1111, Beverly Hills, CA 90210

About: They provide audio conferencing, web conferencing, video conferencing, webcasting, and international virtual phone number services, among other things. What sets them apart from the competition is that they are the only communications business that offers its clients the highest-quality communications devices and the greatest customer service in the market at extremely low prices.

Services: Virtual Phone Service, Toll-Free Conferences

8. Broadvoice, 9221 Corbin Ave #155, Northridge, CA 91324

About: They’re a rapidly expanding cloud communication startup with a dedicated staff dedicated to fostering genuine human relationships. Their mission is to customize people’s communication so that, no matter where work takes place, individuals may be clever about how they interact.

Services: Virtual Phone Service, Business Texting, SIP Trunking

9. 8×8, Inc., 675 Creekside Way, Campbell, CA 95008, United States

About: 8×8 is changing the way businesses communicate in the future. People are more connected and productive no matter where they are in the globe because of the integration of phone, video, chat, contact center, and enterprise-class API solutions into one global, secure, and dependable cloud communications platform.

Services: Virtual Office Phones, Cloud Migration Services

10. RingCentral, 20 Davis Dr, Belmont, CA 94002

About: RingCentral is a leading communications company that provides a full range of scalable corporate VoIP solutions for today’s global workforce. RingCentral has been providing economical VoIP solutions via flexible cloud-based communication technologies since 2003. You may receive limitless calling for your business, a full suite of services, and the ability to modify the phone system to meet your needs with solutions like RingCentral MVP. Plus, with US-based support and implementation, RingCentral makes it simple to set up and maintain your phone system.

Services: VoIP, Virtual Office Phones

Now that you’ve read about the top 10 virtual office phone services in California, it’s time to choose one for your business. Which service seems right for you? We’re happy to help answer any questions or concerns before making a decision. Give us a call today!

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Does Your Business Need a Reliable Virtual Receptionist?

Reliable Receptionist helps small to mid-sized businesses enhance their professional image, improve customer service, manage workload and convert callers to become loyal clients. At Reliable Receptionist, we not only provide simple answering services but you can be confident your company’s incoming calls will be immediately answered by one of up to five trained representatives assigned to your account. Our off-site receptionists are professionally ready to answer questions about your business, provide directions, capture critical lead information, schedule appointments, and forward calls to the appropriate department depending on your set guidelines. One of the many advantages of using an off-site receptionist with advanced call handling technology is that your calls can be privately announced and seamlessly connected to you in real-time on any phone number. Many of our clients provide multiple connecting numbers for us so we always have the best way to reach you. Let’s Work Together! For more information or to request a quote and free demonstration, send us a message or call us today at (925) 627-4200.

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Small businesses have a lot to juggle – from marketing and bookkeeping to sales and customer service. And, oftentimes, one of the most important aspects of running a small business gets overlooked: having a professional-sounding phone system. Many small businesses don’t have the budget for a full-time office with a receptionist, so they turn to virtual office phone systems. But do you really need one for your business? Take our quiz to find out!

Do You Want To Become More Accessible To Clients And Customers?

Virtual office phone systems do more to help businesses function. In this day and age, it’s important for companies to possess a 24/7 virtual business phone number that clients and customers can use to contact the business at all hours of the workday.

With a virtual office phone system, clients calling a company after-hours do not have to be passed along through an automated answering service or busy signal if no members of staff are present to take their call. Simply set up your virtual office phone with a dedicated voicemail box so you can record custom greetings as well as check messages from any internet connection via email.

Many business owners do not consider virtual office phone systems when they are looking to increase their bottom line, but this is a mistake. Owning your own virtual office phone system means you do not need to pay for an outside firm in order to answer and handle calls, and that in itself can save you a lot of money over time.

Do You Want To Give Your Company Credibility?

Having a virtual office phone number allows you to be more flexible and do business from anywhere. A lot of customers do not want to do business with an individual that is working out of their home. With a virtual office phone system, your company can look more professional and trustworthy. You do not have to purchase expensive equipment or even rent space in a commercial office building if you do not need it.

Do You Want Your Business To Stop Missing Calls?

A virtual office phone system ensures that all incoming telephone calls are answered by someone warm and friendly at all times, even if you’re not there. A virtual office phone allows you to do business from anywhere in the world. Since all calls to your business number are forwarded to your mobile or home, you do not have to be near your landline or cell phone to answer calls. This is perfect for those who travel often and do not want their clients calling them while they are away.

Do You Want To Create Different Extensions For Different Departments Within Your Company?

Virtual office phones do allow you to do this. Some companies do not have all their employees listed on the same line and do not want everyone to know each other’s personal contact information so they use a different extension for everyone.

This way, if someone calls the company and asks who is picking up that phone extension then, he/she will be able to tell them who picked it up. Virtual office phones do allow extensions just like regular office phones do. They can even pass along your voicemail messages via email or forward your callers to where they need to be without you having to leave your desk.

Do You Want To Lower The Costs Of Your Phone Bill?

A virtual office phone system may do just that. This is an economical way to ensure your business can always be reached in case of emergencies without adding another expense to your budget. Not only do they lower phone bills, but you do not have to worry about locking into a contract too! Virtual office phones may be the solution for businesses that do not want to commit to long-term contracts or who do not want their employees’ work lines tied to the office space.

Virtual office phones are designed for small businesses with less than 15 employees, but this does not mean that larger companies cannot benefit from it too!  They do not require a permanent telephone number, so all your employees need to do is get the number of their choice and they can install it on their cell phones, laptops, or desktops.

They do not work the same way as traditional office phones do because you do not need a switchboard or PBX system. All you need is an internet connection and VOIP virtual phone service for this type of device to work.

Does Your Business Need A Scalable Phone System?

A virtual office phone does not require the headache of having to do with multiple lines, extensions, and confusing phones. With a virtual office phone system, you are able to do away with this bulky equipment that may be used only once in a blue moon. You won’t need to purchase additional telephones or networking equipment.

Using virtual office phone systems allows your business to have access to multiple extensions without any extra cost. The extension capability of these virtual phones is limitless depending on your needs. It can easily accommodate up to thousands of users at one time through the use of single-line clustering technology which integrates directly into your PBX system – no complicated programming needed!

A virtual office phone provides you with a scalable business phone system without a large price tag. Instead of purchasing a full PBX, which can cost upwards of $10,000 for a full setup, they simply come as a bundle with your virtual office service.

As far as features and benefits go, these do not provide nearly as many as their pricey counterparts do. However, most people do not need that much from their phones anyway. A pretty standard feature is having calls forwarded to multiple numbers or extensions if someone isn’t immediately available to take the call. You also get voicemail so that people do not have to worry about having messages left on an answering machine anymore.

If you answered yes to any of the questions above, then a virtual office phone may be for your business. A virtual office phone is an affordable way to give your company credibility and increase accessibility. It also lowers costs by eliminating long-distance charges that can rack up quickly on your bill because it gives people in different locations access to the same number. Is this something that might work for your business? Give us a call today!

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Does Your Business Need a Reliable Virtual Receptionist?

Reliable Receptionist helps small to mid-sized businesses enhance their professional image, improve customer service, manage workload and convert callers to become loyal clients. At Reliable Receptionist, we not only provide simple answering services but you can be confident your company’s incoming calls will be immediately answered by one of up to five trained representatives assigned to your account. Our off-site receptionists are professionally ready to answer questions about your business, provide directions, capture critical lead information, schedule appointments, and forward calls to the appropriate department depending on your set guidelines. One of the many advantages of using an off-site receptionist with advanced call handling technology is that your calls can be privately announced and seamlessly connected to you in real-time on any phone number. Many of our clients provide multiple connecting numbers for us so we always have the best way to reach you. Let’s Work Together! For more information or to request a quote and free demonstration, send us a message or call us today at (925) 627-4200.

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Whether you’re a small business just starting out, or you’ve been in business for years, there’s a good chance you’re considering virtual office phone service. After all, it’s a great way to keep your costs down while still having the appearance of a professional telephone system. But what is a virtual office phone service? And what are the benefits? Here are 5 fast facts about virtual office phones that will help you decide if this is the right solution for your business. 

Fact #1: Virtual Office Phone Service Lets You Use Your Existing Phones And Phone Number With A Professional-Grade Telecommunications System

First of all, virtual office phone service lets you use your existing phones instead of investing in new equipment. There are several virtual phone services that allow keeping the same number as well. Virtual office phone systems provide a wide range of features and abilities at very reasonable prices.

A virtual office phone service works in a similar way to VoIP (Voice over Internet Protocol) services. With virtual phone service, you still use your existing phones and phone number but when someone calls you, they are directed through to an IP communication network – whether that is the internet or a private communication network like radio waves.

The virtual office phone service connects with this communication network and then turns it into a regular telephone call which you can answer on your normal analog cordless phone. It’s important to understand that virtual phone services don’t provide telephones; they just provide the capability of sending numbers elsewhere.

Fact #2: Virtual Office Phones Keeps Your Business Running Wherever You Are

There are many reasons why companies might want a virtual voice messaging service, such as lower costs, better customer support, and access to special features like call forwarding or customized greetings without having any hardware installed. One feature is the ability to receive messages from phone callers while you’re out of the office.

Virtual telephone service will keep your business running by forwarding calls to a virtual phone system and playing personalized greetings or recordings that inform callers of the expected wait time for each department, and then routing them immediately to an agent without having to listen to any hold music in the process.

Fact #3: It Has A Fair Number Of Advanced Features Designed For Small Businesses

There are several virtual office phone systems available, such as virtual PBX and virtual receptionist services. All professional virtual office phone systems include features like unlimited extensions, customizable voicemail messages, advanced call forwarding rules, and more. There are also virtual office phone systems designed specifically for small businesses that have a smaller set of features but can still provide a lot of flexibility for entrepreneurs.

Virtual office phone services come under the umbrella of virtual PBX systems which take advantage of VoIP technologies to provide businesses with virtual extensions that can be forwarded or transferred from your existing office lines. The virtual assistant will pick up calls for you and direct them appropriately even when you’re not in the office – either by forwarding a call to a colleague at one of your virtual extension numbers or by getting them re-routed through to you after putting your caller on hold until you’ve returned from an appointment.

Fact #4: You Can Add Or Delete Users As Needed, Without Long-Term Contracts Or Commitments

Many virtual phone systems allow users to add and remove virtual numbers as needed. This means you won’t be locked into long-term contracts, which can save money over the course of your virtual office phone services.

Virtual office phones are convenient for small businesses that don’t have the time or resources for a traditional telephone system. These virtual options provide many of the same features that come with standard business telephone systems but at a fraction of the price. Businesses on a budget will appreciate being able to receive advanced features without paying high monthly fees.

Fact #5: Virtual Office Phone Plans Come With Unlimited Minutes That Let You Talk As Much As You Want Without Incurring Any Extra Charges

There are virtual office phone plans that come with a set number of minutes, but there are also virtual office phone plans that offer unlimited minutes.

If you’re only using the virtual office phone service for your personal use, then it’s possible to receive unlimited talk time throughout the month without spending too much.

However, if you intend on setting up virtual business lines, be prepared to pay extra. And if you want an actual business telephone number (not just a virtual office phone) you’ll need to factor in monthly billing costs as well. If you make lots of outbound calls throughout the day, you should look at virtual office phone plans with outbound calling or at least virtual office phone plans with unlimited outbound calling.

Many virtual office phone plans also come with virtual faxing capabilities, but there are a few virtual office phone providers that only offer virtual phone service and not other telephony services such as virtual faxing or virtual call forwarding. Be sure to read each provider’s terms before signing up, as some providers charge an additional monthly fee for virtual faxing.

As you can see, virtual office phone service has quite a few benefits that are sure to satisfy any small business owner’s needs. We’re here to help with the details and answer any questions about our plans or how it all works. Call us today!

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Does Your Business Need a Reliable Virtual Receptionist?

Reliable Receptionist helps small to mid-sized businesses enhance their professional image, improve customer service, manage workload and convert callers to become loyal clients. At Reliable Receptionist, we not only provide simple answering services but you can be confident your company’s incoming calls will be immediately answered by one of up to five trained representatives assigned to your account. Our off-site receptionists are professionally ready to answer questions about your business, provide directions, capture critical lead information, schedule appointments, and forward calls to the appropriate department depending on your set guidelines. One of the many advantages of using an off-site receptionist with advanced call handling technology is that your calls can be privately announced and seamlessly connected to you in real-time on any phone number. Many of our clients provide multiple connecting numbers for us so we always have the best way to reach you. Let’s Work Together! For more information or to request a quote and free demonstration, send us a message or call us today at (925) 627-4200.

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Are you looking for a better phone system for your business? If so, you may want to consider a virtual office phone system. This type of system can offer a lot of great benefits, such as cost savings, improved efficiency, and more. If you’re not sure how a virtual office phone system works or what its benefits are, keep reading. In this post, we’ll give you five quick tips about virtual office phones. By the end of this article, you’ll know everything you need to decide if this type of phone system is right for your business.

Tip #1: Choose The Right Virtual Office Phone Service Provider

It’s important to choose the right virtual office phone service provider because when you’re dealing with virtual phone systems (and VOIP), there are a lot of companies out there that may seem like they offer the same thing. However, this is not always true. There are actually quite different services that one may offer over another – which means picking the wrong company for your needs could be extremely problematic in the long run. You need to consider the following:

Performance

Performance speaks volumes and nothing is more frustrating than a service provider that cannot get things right. Choosing the right service provider ensures you get the performance you need to make your virtual phone system run smoothly and free of annoying problems.

Connectivity

A lot of factors come into play when it comes to connectivity such as customer support, call quality, and price among other competing providers. The ideal virtual office phone service should provide good connectivity with high-definition sound transmission, minimal disruptions, and uninterrupted conversations without having to deal with any codecs or codec mismatch issues.

Reliability

You can measure reliability in many ways such as uptime, 24/7 support, and adequate features and functionalities. The ideal provider should be able to deliver quality service that can meet your business communication needs.

Customer Support

A few things you should look for in a virtual office phone company are 24/7 technical support, quick solutions to problems, and good knowledge of their products or services. You don’t want to work with someone who doesn’t understand the ins and outs of what they sell because it will just cause problems down the line. So make sure you check these important details before signing on with any service provider.

Tip #2: Look For Quality Features

A virtual office phone is an effective communication tool that helps your business look larger than it really is. The telephone number you purchase becomes a direct line to lead generation, sales, and customer service support. Having an impressive list of features can help enhance the image of your business by projecting a professional image.

Key features to consider are E911, Voicemail-To-Email, Call Waiting/Caller ID, Conference Calling, Virtual Faxing, Ring Groups, Call Forwarding.

It’s critical for your virtual office phone system to have all the features that will help your business run smoothly, particularly if you’re not tech-savvy. Look at features such as call forwarding, voicemail, etc., and try to hunt for a provider that offers more than just the basics so you can get something you need and not just what they think is standard.

Tip #3: Find A Virtual Office Phone Plan That Will Cater To Your Needs

It is inevitable that your company will require a virtual office phone. Whether you are the owner of a small business or running a booming corporation, you need what is best for your employees and customers. A virtual office phone system gives them the access they need to reach you wherever they are at any given time. There are many choices available regarding how they want to be contacted so it’s important to find an efficient virtual office phone plan for your business today!

What are your business demands?   Do you need a specific number of lines or extensions? Can you have desk phone extensions in multiple geographic locations, making them ‘follow me’ numbers?  Make sure you get quotes from several different companies before picking the plan that is best for your business.   Remember, some virtual office plans will cost less and some more depending on what it is you want!

Tip #4: Keep Track Of Your Monthly Usage

It is important to keep track of the number of minutes you are using because this will help both you and your company save money. If you have a fixed salary, these expenses can cut into your profits. It’s best to monitor what calls are being made each month so that you don’t go over your limits.

If you want to make international calls with your virtual office phone system, always check with your service provider first for special rates. Some providers will allow specific destinations at no additional cost, but others may charge an additional fee per minute on top of what you’re already paying for long-distance services. Remember to ask about options like local dialing or free weekends if they apply!

Most carriers offer tools to keep track of your monthly voice usage.  This can be done online with no added hassle, and it’s free!  Take advantage of this feature so you don’t get any surprise charges on your bill.

Tip #5: Consider Disaster Recovery

When disaster strikes it can do so quickly and unexpectedly. Having a virtual office phone system in place is one step toward helping to ensure that your business keeps running no matter what happens. Working with a virtual office phone service provider will allow you to retain the same phone numbers, or keep working with new ones, as well as transfer calls to another location if necessary.

We know that this can seem overwhelming at first, but our team is here to help! To start with, we recommend choosing the right provider and looking for quality features like unlimited long-distance or caller ID blocking. Next up? You should find a plan that will accommodate your needs. Finally, don’t forget about keeping track of how much you use each month so you never go over budget again—and don’t forget about disaster recovery in case something goes wrong! Call us today if these tips have helped answer some questions or left more questions unanswered; we’re happy to help out in any way possible.

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Does Your Business Need a Reliable Virtual Receptionist?

Reliable Receptionist helps small to mid-sized businesses enhance their professional image, improve customer service, manage workload and convert callers to become loyal clients. At Reliable Receptionist, we not only provide simple answering services but you can be confident your company’s incoming calls will be immediately answered by one of up to five trained representatives assigned to your account. Our off-site receptionists are professionally ready to answer questions about your business, provide directions, capture critical lead information, schedule appointments, and forward calls to the appropriate department depending on your set guidelines. One of the many advantages of using an off-site receptionist with advanced call handling technology is that your calls can be privately announced and seamlessly connected to you in real-time on any phone number. Many of our clients provide multiple connecting numbers for us so we always have the best way to reach you. Let’s Work Together! For more information or to request a quote and free demonstration, send us a message or call us today at (925) 627-4200.

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Are you considering getting a virtual office phone but don’t know where to start? This guide will give you all the basics you need to know about virtual office phones so that you can make an informed decision. We’ll cover everything from how they work to what features to look for. By the time you’re done reading, you’ll be ready to choose the perfect virtual office phone for your business.

What Is A Virtual Office Phone?

Virtual office phone is the term for an online phone system that allows you to make and receive calls, send and receive faxes, set up conference calls, manage multiple extensions, record conversations, and so much more.

A virtual office phone does everything a traditional landline does but without the hassle of using an actual telephone line connection. It gives small businesses all the power of a big business while keeping their overhead expenses low. Plus, you can get exactly what you want in your virtual office phone service by customizing features like call routing based on time or location; Voicemail options that let callers leave messages for specific people; PRI connections with multiple locations; IVR options for automated menus; and much, much more.

How Do Virtual Office Phones Work?

Virtual office phone systems work by using the internet to connect you with anyone you need to talk to. You won’t need a physical connection like a traditional landline; instead, virtual office phones send all connections through the web so special phone lines aren’t necessary. Another bonus: Virtual phone service providers give you your own toll-free or local number so clients can find and reach you anywhere at any time as long as they know your virtual phone number.

Small businesses save money because there’s no installation fee and special telephone lines aren’t necessary. Plus, the majority of virtual office products allow for unlimited calling and don’t charge extra fees for long-distance or international calls.

How Do You Get Started With A Virtual Office Phone Service?

Virtual office service providers offer a wide range of products to accommodate any size of business. Some services deliver virtual phone numbers on simple voice-over-Internet protocol (VoIP) phones, while others provide sophisticated systems capable of managing multiple lines and full call center capabilities. Generally, a virtual office phone can be set up in less than an hour from start to finish.

Virtual office telephone service plans are available as month-to-month contracts without any cancellation fees or equipment charges. They’re typically all-inclusive, with unlimited local and long-distance calling within the U.S., Canada, and sometimes Mexico included in the monthly fee for each user. International rates vary according to the country called.

What Are The Advantages Of Using A Virtual Office Phone?

By using a virtual office phone service, small businesses get the appearance of having their own 1-800 number without any of the overhead or cost associated with traditional landline telephone services. This is important for companies who want to appear larger than they are but don’t have the manpower or resources to maintain a full call center staff.

As opposed to cell phones, business VoIP systems never run out of battery charge and aren’t subject to dropped calls or spotty reception. These types of service plans offer unlimited local and long-distance calling within North America for one low monthly fee, often at rates lower than you’d pay just for local service.

In many cases, a virtual office phone system can give your small business the extra exposure it needs to get noticed by potential customers. By listing a company’s virtual office number on a website and printed marketing materials, you create the illusion that your company is actually bigger than it really is. Many virtual office providers even offer toll-free numbers in multiple area codes for added exposure.

When paired with an Internet fax service, virtual office phones allow any employee to receive faxes from anywhere in the world while still being able to communicate through VoIP technology. This makes it easier for companies to expand their client base because employees can work from all over the globe rather than being confined to one central location.

What Are The Most Common Features Of Virtual Office Phones?

These types of phone systems give small businesses the tools they need to compete with larger companies that already have a presence in major cities around the world. Here are some of the most common features that are standard on most virtual office phone plans:

1. Voicemail

Many virtual phone services offer voicemail as part of their package, which can help automate your business communications, freeing up time for important tasks.

2. Call Forwarding/Caller ID/Call Display

These features allow you to see who is calling before you answer and then allow you to forward calls or direct callers to specific departments.

3. Call Blocking and Do Not Disturb 

You can use virtual phone service features to prevent certain numbers from getting through and/or allowing certain people through.

4. Unified Communication

A virtual office phone system allows employees the opportunity to work together as a cohesive unit, which means they won’t have to be on multiple devices just for one person to communicate with another.

5. Follow Me Feature

This feature allows the user of the phone system to set their preferences so that if they’re not available, incoming calls can ring other phones in the office until somebody picks up. That way you never miss an important business call even though you might not be at your desk.

Virtual office phones are a great way to keep in touch with your customers when you don’t have an on-site presence. They’re easy to use, they make it possible for more people–not just the owner of the business–to be reachable at all times and they can save you money by eliminating long-distance charges! If this sounds like something that could help grow your company without breaking the bank, give us a call today for more information about how virtual office phone service works.

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Does Your Business Need a Reliable Virtual Receptionist?

Reliable Receptionist helps small to mid-sized businesses enhance their professional image, improve customer service, manage workload and convert callers to become loyal clients. At Reliable Receptionist, we not only provide simple answering services but you can be confident your company’s incoming calls will be immediately answered by one of up to five trained representatives assigned to your account. Our off-site receptionists are professionally ready to answer questions about your business, provide directions, capture critical lead information, schedule appointments, and forward calls to the appropriate department depending on your set guidelines. One of the many advantages of using an off-site receptionist with advanced call handling technology is that your calls can be privately announced and seamlessly connected to you in real-time on any phone number. Many of our clients provide multiple connecting numbers for us so we always have the best way to reach you. Let’s Work Together! For more information or to request a quote and free demonstration, send us a message or call us today at (925) 627-4200.

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