If you are deciding whether or not your company should hire a virtual receptionist to answer calls and respond to customer questions, you may already know some of the benefits. For example, virtual receptionists: help customers feel valued and important when they get to talk to a real person instead of slogging through an automated system. improve customer satisfaction by efficiently connecting the caller with the exact person they need. manage many of the day-to-day logistics of your company, including scheduling meetings, taking messages, transferring calls, and keeping employees … [Read more...] about How Does a Virtual Receptionist Work?
The rise of cellular telephones and the smartphone revolution have been two of the most dramatic technological revolutions in recent modern history. In 2014, according to some of the most recent data available from the Pew Research Center, more than 64% of Americans owned a smartphone (not counting basic cell phones) and used it on a daily basis for tasks ranging from healthcare research, to job hunting, to examining product reviews and shopping for major purchases. In the two years since that number has only increased. http://www.pewinternet.org/2015/04/01/us-smartphone-use-in-2015/ For … [Read more...] about How Virtual Receptionists are Changing San Francisco Businesses
The introduction of the telephone forever changed the way companies did business, making it possible for traveling salespeople to call a corporate headquarters and place orders collected in the field, for businesses to coordinate shipping and delivery over huge distances, and for changes in production or strategy to be made instantaneously in response to events unfolding across the world. Today a similar revolution has taken place, and it’s all thanks to the internet and mobile technology. With workers able to communicate face-to-face from their pocket and contribute to documents, projects, … [Read more...] about 7 Things Every Virtual Office Needs For Success
Virtual receptionist services, like those available from Reliable Receptionist, are an increasingly popular option for small and medium sized businesses. But when it comes down to dollars and cents, are they really a better option? A Traditional Receptionist Up Front Costs Traditional receptionists are employees who work in your office and draw from your payroll. According to Salary.com the median salary for a full-time receptionist is just over $33,000 per year, with additional costs including benefits, vacation time, and bonuses. Other Associated Costs As an employee your … [Read more...] about Does It Pay To Use A Virtual Receptionist?