December 05, 2007, By Ilana DeBare Q: I have a growing business in tree care and urban forest consulting and am considering outsourcing our call management. I have found that it is important for potential customers to reach a live...

Original article appears here: Lawyers – Have a Person Answer Your Phones! By Randy Wilson This post from G&S DUI Attorneys at Law in Chicago is a cautionary tale for attorneys. One of the biggest complaints about lawyers is that...

Solo Support A look at new offerings designed for the one-person show. By RICHARD A. GREENWALD Growing numbers of Americans are striking out on their own as solo entrepreneurs. And a whole industrial complex has sprung up to support them. ...