1. Highly Trained
Virtual receptionists are specialists in their field, highly trained to provide excellent customer service for each and every call they receive. This puts them head and shoulders over a brand new hire from day one, eliminating mistakes and guaranteeing that your callers have a better experience.
2. Seamless Connectivity
Many clients, trying a virtual receptionist service for the first time, worry that customers will notice that something is off, or that technical problems may result in lost calls and frustrated callers. But in reality, the opposite is true. The transition between Reliable Receptionist’s phone system and your office phone is fast and seamless, and customers have absolutely no reason to suspect that your receptionist is working from a remote location.
3. Cost Savings
Hiring a full-time or even part-time hourly or salaried receptionist is an expensive process, one that usually costs many times more than virtual receptionist service.
4. Space Saving
If you have a small office space, or you work remotely, you may not have the square feet required for a receptionist desk.
5. Scalable Service
Even if you aren’t getting a very high call volume this year, there is always the chance that you will in the future as your business grows. With scaling packages your virtual receptionist service can grow with your business, handling everything from a few calls a day, to hundreds.
6. Extended Hours
Missing a lot of calls after you close? Don’t take your work home with you. Let a professional service handle those calls, answer any easy questions, make appointments, and take down detailed messages for you. Callers always appreciate the human voice and the promise of a call back in the morning.
In the middle of a big project, and can’t afford time spent answering new inquires? Don’t turn your phone off and leave callers at the mercy of your voicemail. Just tell your virtual receptionist to hold your calls and they’ll take messages and answer simple questions for you.
No one likes to be surprised by a call. Your virtual receptionist works just like a real receptionist to screen callers and let you and your team know who is calling and what it is regarding, so that you have a few moments to prepare and pull up necessary documents first.
9. Better than the Alternatives
Your business’s image matters, and voicemails or automated directories can hurt that image. Instead, rely on a professional human voice so that customers feel heard and valued immediately after placing their call.
10. Calls Matter
Calls and inquires are the lifeblood of so many businesses—and yet so many busy employees miss a huge number of calls, letting them go to voicemail or simply hang up.
So call us at (925) 627-4200 and let Reliable Receptionist improve your conversions and bolster your company’s image.
You won’t regret it!